You have 60 days from the delivery date to submit a return. Products must be unused, in their original condition, and returned with their complete original packaging.
We do not charge any restocking fees.
To start a return or exchange, contact us at info@puaza.com with your order number.
Return shipping costs are the responsibility of the customer.
Refunds are processed within 7 business days of receiving and inspecting the return.
We offer free delivery within the United States.
We accept secure payment methods: Visa, Mastercard and American Express.
All transactions are processed in USD, and payment is charged at the time of placing the order.
Every payment is protected by SSL encryption, and card details are never stored on our servers.
In rare cases, we may request additional verification to enhance security.
Puaza is an online store born out of a passion for fashion and style, offering carefully curated clothing and accessories for people who want to express themselves in everyday life. We believe that fashion is not just about appearance, but a way to showcase your personality, creativity, and confidence.
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