Privacy policy

Privacy Policy

At Jane & Kane Washington, we believe that protecting user privacy is an important part of responsible customer care. This Privacy Policy explains how we collect, use, and protect the personal data of users who visit our website https://janekane-washington.com/, place orders, or contact our customer support team. By using our website, you agree to the practices described in this document. If you do not agree, please discontinue use of our services.

Company name: Jane & Kane Washington
Address: 27 Wyndham St, Central, Hong Kong
Email: info@janekane-washington.com

Follow @janekane.washington and enjoy confident, personal style.

Data We Collect
When you use our website, we may process the following information:

  • Technical data such as your IP address, browser type, and time zone.
  • Information provided when placing an order, including your name, email address, phone number, shipping address, and payment details.
  • Information provided when contacting customer support, such as questions about your order or shopping assistance.

How We Use Your Data
We use the collected data to:

  • Process and deliver orders.
  • Provide customer support.
  • Maintain website security and prevent misuse.
  • Personalize your shopping experience and the content displayed on our website.
  • Send marketing messages only when you have given your consent.

Sharing Your Data
We only share data with trusted business partners, such as:

  • Payment service providers.
  • Courier and delivery companies.
  • Technical and operational partners, such as the Shopify platform.

We do not sell or rent personal data.

Cookies
Our website uses cookies to:

  • Remember your shopping preferences.
  • Improve the performance and usability of our website.
  • Display content tailored to your interests.

You can disable cookies in your browser settings, however this may cause some features of the website to not function properly.

Your Rights
As a user, you have the right to:

  • Access the data we hold about you.
  • Correct or delete your data.
  • Restrict how your data is processed.
  • Receive a portable copy of your data.
  • Withdraw your consent at any time, for example by unsubscribing from newsletters.

To exercise these rights, contact us at info@janekane-washington.com.

Children's Privacy
Our products and content are intended for adults. We do not knowingly collect data from individuals under the age of 18. If such data is detected, it will be deleted immediately.

International Data Transfers
If you are located outside the United States, please be aware that your personal data may be processed or stored outside your country by our trusted partners, including in countries such as the United States, for the purpose of providing payment, technology, or delivery services. We ensure that every data transfer is carried out in accordance with applicable security standards.

Data Security and Retention
We take data protection seriously and store your information only for as long as is necessary to:

  • Provide services and fulfill orders.
  • Meet legal obligations.
  • Resolve potential disputes or claims.

Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on the Jane & Kane Washington website. We encourage you to check for updates regularly.

Contact Details
For any questions regarding this Privacy Policy, please contact us:
Company name: Jane & Kane Washington 
Address: 27 Wyndham St, Central, Hong Kong
Email: info@janekane-washington.com

Follow @janekane.washington and enjoy confident, personal style.

Thank you for choosing Jane & Kane Washington. We are committed to protecting your data and ensuring a safe, positive shopping experience.